PS Install & OSS Guide

WHAT’S COVERED UNDER STANDARD INSTALL

Request from site POC that they contact their monitoring service to place fire and security panels into test mode for a minimum of 4 hours (when life safety lines are involved)
Mount POTSove enclosure and 66-block
Power up system and confirm internet connectivity from router
Perform and document two speed test from router
Verify ATA/s are online
Test call from 66-block for all provisioned line and before cross connects are started
Verify with site POC that fire and security panels are in test mode (when life safety lines are involved)
Remove cross connect wiring from existing demarcation punch down and connect to POTSolve 66-block for each provisioned line
Test each provisioned line as close to device as possible
If there is no access available on device end, we will have to rely on testing the lines at the POTSolve 66-block
Customer may be required to contact their vendor to test from fire and security panels
Take photos of the following
- Installed POTSolve enclosure and 66- block
- Up close shot of POTSolve 66-block
- Inside of POTSolve enclosure

WHAT CONSTITUTES COMPLEX INSTALL

Multiple demarcations in different areas of property
Shared lines utilizing fire/security/elevator lines to feed other devices (fax, credit card machines, postage machines…)
Non documented or untagged existing lines being replaced by POTSolve
LTE signal below acceptable levels at proposed install area (demarcation location)

WHAT WOULD BE INCLUDED WITH OSS

Identify install area (requires 2ft by 2ft back board space in demarcation area)
Verify power outlet with in 5ft of install area
Verification of Verizon LTE signal
If LTE signal is below acceptable levels, identify and document best pathway and mounting area for external antenna
Trace and tag existing lines, being replaced by POTSolve, in demarcation area
If multiple demarcations, identify which existing lines, being replaced by POTSolve, are in each demarcation
Verify power outlet with in 5ft of install area
For life safety lines, verify if there is a active LAN connection with in 10ft of install area
Verify that all devices moving to POTSolve are working properly
Take photos of the following
- End devices (with make and model if possible)
- Entire room where demarcation is located (multiple photos if needed)
- Demarcation punch down fields
- Proposed back board space
- Closest power outlet in correlation to proposed install area
- When life safety lines are involved, closest active LAN connection in correlation to proposed install area

REQUIRED TOOLS FOR SELF-INSTALL